ORLOVSKYI, D.; KOPP, A.; PYVOVAROVA, A. AN INFORMATION TECHNOLOGY FOR THE SUPPORT FOR SOLVING THE ANALYSIS PROBLEM OF THE CUSTOMERS’ VALUE WITHIN THE ENTERPRISE CRM-STRATEGY IMPLEMENTATION. Bulletin of National Technical University "KhPI". Series: System Analysis, Control and Information Technologies, [S. l.], n. 1, p. 53–62, 2024. DOI: 10.20998/2079-0023.2019.01.10. Disponível em: http://samit.khpi.edu.ua/article/view/2079-0023.2019.01.10. Acesso em: 16 aug. 2025.