An approach to forming dashboards for business processes state analysis

Authors

  • Andrii Kopp
  • Dmytro Orlovskyi
  • Danylo Kuka

DOI:

https://doi.org/10.20998/2079-0023.2017.51.07

Keywords:

business process management, dashboard, performance indicators, system of scales, analysis

Abstract

There have been considered basic features of dashboards, their place and role in business process management concept, considered basic dashboards types, considered various recommendations of dashboards construction, and also considered basic visualization tools such as bar and line graphs, pie and scatter charts, bullet graphs and dials. An approach to formation of dashboards, used for the analysis of product supply business process state, has been proposed. Therefore, a set of performance indicators and a related system of scales have been defined. In order to solve the problem of dashboard design which means definition of number, type and place of visualization tools, mathematical models of unbounded and continuous knapsack problems have been applied. As a result of the proposed approach application, a prototype of a dashboard used for the analysis of product supply business process state has been developed.

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Published

2017-12-26

How to Cite

Kopp, A., Orlovskyi, D., & Kuka, D. (2017). An approach to forming dashboards for business processes state analysis. Bulletin of National Technical University "KhPI". Series: System Analysis, Control and Information Technologies, (51), 44–52. https://doi.org/10.20998/2079-0023.2017.51.07

Issue

Section

SYSTEM ANALYSIS AND DECISION-MAKING THEORY